Shipping policy

Thank you for shopping at Corba. We are committed to delivering your orders accurately, securely, and in a timely manner. This Shipping & Delivery Policy outlines our fulfillment processes, shipping timelines, and delivery conditions.

1. ORDER PROCESSING TIME

All bag orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after receiving your order confirmation email.
Orders placed after 3:00 PM or during non-business hours will begin processing on the following business day.
You will receive a notification email with tracking information as soon as your order has been dispatched.

2. SHIPPING RATES AND DELIVERY ESTIMATES

We offer reliable nationwide shipping across India through verified courier partners.

Standard Delivery Time: Estimated delivery within 3 to 7 business days after dispatch, depending on your geographic location and local courier service coverage.
Shipping Charges: Shipping fees are calculated dynamically based on your order value and delivery location, and will be displayed clearly at checkout before you finalize your payment.
Free Shipping: We may offer free standard shipping on orders above a specified cart value during active promotional periods.

3. ORDER TRACKING

Once your order is handed over to our logistics partner, a shipping confirmation email and SMS/WhatsApp message containing your Tracking ID and direct tracking link will be sent to you.
You can monitor the real-time status of your delivery directly through the courier partner's portal using the provided link.

4. DELIVERY ADDRESS & UNDELIVERABLE PACKAGES

Please ensure that your complete delivery address, including pincode and contact phone number, is provided accurately during checkout.
Corba is not responsible for delayed or failed deliveries caused by incorrect or incomplete shipping addresses provided by the customer.
If a package is returned to us due to multiple failed delivery attempts or an incorrect address, our support team will contact you to arrange re-dispatch. Additional shipping charges may apply for re-sending the order.

5. SHIPMENT DAMAGE OR TRANSIT ISSUES

If your package appears damaged, tampered with, or open upon delivery:

Please refuse to accept the delivery from the courier driver if possible, or note the condition on the delivery receipt.
Take clear pictures or video evidence of the outer package before opening it.
Immediately contact us at Support@corba.in or call 8700727806 so we can investigate the issue with the carrier and dispatch a replacement.